- GENERAL PROVISIONS AND DEFINITIONS
1.1. This document constitutes a public offer (hereinafter — the "Offer") made by the recording studio SE:VER by Pavel Novikov and Mikhail Novikov (hereinafter — the "Studio," "Provider," "we," "us") to any individual or legal entity (hereinafter — the "Client," "you") to enter into an agreement for the provision of mixing and/or mastering services for a music track / remix (hereinafter — the "Service") on the terms set forth below.
1.2. The Offer is publicly available at: https://severlabel.ru/oferta/en-mixmaster/.
1.3. Acceptance. By sending a written message via e-mail or messenger (WhatsApp, Telegram, or similar) containing the words "I agree," "I accept the Offer," "I accept the terms," or any equivalent expression of consent, in reply to a link provided by the Studio during the order discussion, the Client irrevocably accepts this Offer. From the moment the Studio receives such message, a binding agreement is deemed concluded (hereinafter — the "Agreement").
1.4. By accepting the Offer, the Client confirms that they have read, understood, and unconditionally agree to all terms herein.
1.5. The Studio reserves the right to amend the Offer. Amendments apply to orders accepted after the publication of the revised version.
1.6. Definitions used throughout this Offer:
— "Track" — the music recording submitted by the Client for mixing and/or mastering;
— "Mix" — the final stereo mixdown produced by the Studio;
— "Master" — the final mastered version of the Track;
— "Stems" — individual audio tracks (multitrack) provided by the Client for mixing;
— "Brief" — the written description of the Client's requirements and preferences, agreed upon before payment;
— "Delivery" — the transfer of the final Mix and/or Master to the Client;
— "Revision" — a single round of corrections to the delivered Mix and/or Master;
— "Business Day" — any calendar day.
- SUBJECT OF THE SERVICE
2.1. The Studio shall provide the Client with mixing and/or mastering services for the Track submitted by the Client, in accordance with the scope agreed by the parties prior to payment.
2.2. The specific scope of the Service (mixing only, mastering only, or mixing + mastering) is confirmed in a message from the Studio during the order discussion and forms an integral part of the Agreement.
2.3. The Service does NOT include and shall not be construed to include: arrangement, production, recording, audio restoration, vocal tuning / pitch correction, replacement or re-recording of parts, sound design, creation of new musical elements, stem separation, or any form of re-production. None of the foregoing may be requested within the scope of this Agreement.
- CREATIVE VISION. NO REFERENCE TRACKS
3.1. By engaging the Studio for mixing and/or mastering, the Client acknowledges and accepts that the final sound of the Track is determined by the professional expertise, experience, and artistic judgment of the Studio's engineer(s).
3.2. Third-party reference tracks are NOT accepted and will NOT be considered in mixing and mastering orders. The Studio is under no obligation to replicate the sound of any other artist, track, engineer, or studio.
3.3. The Client may express preferences solely in the form of general comments (e.g., "brighter vocals," "tighter low end," "more air," "wider stereo image"). Requests phrased as "make it sound like [artist / track / engineer / studio]" are outside the scope of this Agreement and may be disregarded.
3.4. By accepting the Offer, the Client confirms that they have engaged the Studio deliberately, have reviewed the Studio's portfolio and/or previous work, and trust the professional judgment of the Studio's engineer(s). Subjective disagreement with the creative result, provided the work has been performed within the agreed scope and professional standards, does not constitute grounds for refusal of acceptance, demand for a refund, or additional free Revisions.
- SOURCE MATERIALS
4.1. The Client shall provide the Studio with source materials for the work:
— for mixing: multitrack / stems;
— for mastering: the final stereo mix.
4.2. Default technical requirements for mixing:
WAV or AIFF, 24-bit (or higher), 44.1 kHz (or higher), no clipping, minimum –6 dB headroom on peak levels. Files are delivered as a single archive or via a file-sharing link.
4.3. Default technical requirements for mastering:
WAV or AIFF, 24-bit (or higher), 44.1 kHz (or higher), no clipping, no limiter / maximiser on the master bus unless expressly agreed otherwise.
4.4. The Studio is not responsible for the quality of the final result if the source materials contain technical defects: clipping, excessive noise, compression artifacts, phase issues, poor recording quality, or digital distortion. The Studio shall notify the Client of identified defects before commencing work but is not obligated to repair them.
4.5. If the Client's materials do not meet the requirements of clauses 4.2–4.3, the Studio may request re-submission. The delivery timeline shifts by the time needed to receive corrected files.
4.6. The Client shall not submit materials that have been previously processed by another mixing or mastering engineer unless this is disclosed and agreed upon in writing before payment.
- COST AND PAYMENT
5.1. The cost of the Service is agreed upon in correspondence before work begins and is confirmed in a message from the Studio.
5.2. Payment is made as 100 % (one hundred percent) prepayment.
5.3. Payment is made to the account details provided by the Studio during the order discussion.
5.4. The order is accepted for production only after the full amount has been received by the Studio.
5.5. All bank fees, payment-system charges, currency-conversion costs, and intermediary/correspondent-bank charges are borne by the Client.
5.6. The settlement currency is as agreed by the parties (default: EUR).
5.7. The Client is solely responsible for compliance with any tax, currency-control, or reporting obligations arising from the payment in their jurisdiction.
- TIMELINE
6.1. The start date of work is the later of:
(a) the date on which the 100 % prepayment is received;
(b) the date on which the Studio receives all source materials in proper quality and format.
6.2. The delivery period is 14 (fourteen) calendar days from the start date.
6.3. Revisions, additional approvals, and delays caused by the Client are not counted within this period.
6.4. The Client shall not request intermediate results, drafts, progress updates, A/B comparisons, or work-in-progress previews before the expiry of the period stated in clause 6.2. Any such requests shall be declined.
- REVISIONS AND CORRECTIONS
7.1. The Service fee includes 3 (three) free Revisions of the final Mix and/or Master.
7.2. Each Revision must be submitted as a single structured list of comments in one message or e-mail. Fragmenting one Revision into multiple sequential messages sent more than 48 hours apart is treated as separate Revisions.
7.3. Revisions must NOT:
(a) alter the genre, arrangement, or structure of the Track;
(b) contradict clause 3 of this Offer (requests to replicate the sound of another artist, track, or engineer);
(c) go beyond the scope agreed before payment;
(d) include replacement, re-recording, or addition of new parts, elements, or effects not present in the original multitrack / mix.
7.4. The Studio shall review and implement each Revision within 7 (seven) calendar days of receiving the request. This period is not counted within the delivery period (clause 6.2).
- REVIEW PERIOD AND ACCEPTANCE
8.1. Upon receiving the final Mix and/or Master, the Client has 7 (seven) calendar days to review and request Revisions.
8.2. If no Revision request is received within 7 calendar days, the order is deemed accepted and fully performed. Any subsequent requests regarding the same Track are treated as a new order and charged in full.
8.3. After the 7-day acceptance period, the Studio does not guarantee the preservation of the project session, DAW files, or source materials on its storage media.
- ADDITIONAL REVISIONS
9.1. Any Revisions beyond the three included (clause 7.1), as well as any changes not meeting the conditions of clause 7.3, are charged at the rate of EUR 100 (one hundred euros) per 1 (one) hour of work.
9.2. Each additional Revision is quoted and approved by the Client before execution and is subject to 100 % prepayment.
9.3. The Studio reserves the right to refuse an additional Revision if it is technically unfeasible, contradicts professional quality standards, or exceeds a reasonable scope.
- DELIVERY
10.1. The final Mix and/or Master is delivered via a file-sharing service or download link in the format(s) agreed by the parties. Default formats:
— Mastering: WAV 24-bit / 44.1 kHz (or 48 kHz) + MP3 320 kbps;
— Mixing: WAV 24-bit / 44.1 kHz (or 48 kHz) final stereo mix.
10.2. Delivery of stems, DAW session files, alternative versions (a cappella, instrumental, TV mix, etc.), or format conversions beyond those specified in clause 10.1 is not included in the Service fee and is available only for an additional charge agreed before work begins.
10.3. The Studio shall store the delivered files for 30 (thirty) calendar days after delivery. After this period the Studio assumes no responsibility for re-sending files.
- CANCELLATION AND REFUNDS
11.1. Once the 100 % prepayment has been received, the order cannot be cancelled by the Client. The prepayment is non-refundable.
11.2. If the Studio has not commenced work and is unable to perform the order for reasons beyond the Client's control, the prepayment is refunded in full within 14 (fourteen) calendar days.
11.3. Partial refunds are not made under any circumstances other than clause 11.2.
- INTELLECTUAL PROPERTY
12.1. All intellectual-property rights to the original Track remain with the Client. The Studio acquires no ownership, copyright, or neighbouring rights in the Client's musical work or sound recording.
12.2. The Client warrants that they hold all necessary rights to the materials submitted to the Studio and that their use does not infringe any third-party rights. The Client bears sole liability for any breach of this warranty.
12.3. The Studio retains the right to use excerpts of the final Mix / Master (not exceeding 30 seconds) in its portfolio, demo reels, and website unless the Client expressly prohibits this in writing at the time of accepting the Offer.
12.4. The transfer and protection of rights under this Agreement are subject to the Berne Convention for the Protection of Literary and Artistic Works and applicable international treaties.
- CLIENT WARRANTIES
13.1. The Client warrants that:
(a) they have the legal capacity and authority to enter into this Agreement;
(b) all materials provided are either original or properly licensed for the intended use;
(c) the intended use of the Track does not violate any applicable law;
(d) the materials have not been previously mixed or mastered by another engineer, unless disclosed in writing before payment.
- LIMITATION OF LIABILITY AND PROTECTION AGAINST ABUSE
14.1. The Studio is not liable for the Client's subjective assessment of the creative result, provided the work has been performed within the agreed scope and professional standards.
14.2. The Studio's total aggregate liability under any claim is limited to the amount actually paid by the Client for the specific order. The Studio shall not be liable for lost profits, indirect, incidental, or consequential damages.
14.3. The Studio is not liable for delays caused by the Client's actions or inaction, communication failures, payment-system outages, or file-sharing service disruptions.
14.4. In the event of unfounded claims, threats, harassment, demands not provided for by this Offer, or attempts to pressure the Studio into providing additional free services or refunds beyond the terms hereof, the Studio reserves the right to:
(a) cease all communication;
(b) deem the order completed as of the date the final Mix / Master was delivered;
(c) refuse any further Revisions or interaction.
14.5. Repeated inquiries regarding the same Track after the order has been closed (after the 7-day acceptance period) are treated exclusively as a new order with full payment.
- FORCE MAJEURE
15.1. Neither party shall be liable for failure to perform due to circumstances beyond reasonable control, including but not limited to natural disasters, armed conflict, government sanctions, mass internet or communication shutdowns, acts of state authorities, and prolonged power outages. The performance period is extended by the duration of such circumstances.
- DATA PROTECTION
16.1. By accepting the Offer, the Client consents to the processing of their personal data (name, e-mail, phone number, messenger username) for the purpose of performing this Agreement.
16.2. For Clients located in the European Economic Area, personal data is processed in accordance with Regulation (EU) 2016/679 (GDPR). For Clients located in the Russian Federation, processing is governed by Federal Law No. 152-FZ of 27 July 2006.
16.3. Personal data is not disclosed to third parties except where required by law.
- CONFIDENTIALITY
17.1. The parties shall not disclose the content of correspondence, source materials, or order terms to third parties without the other party's written consent, except where required by law.
17.2. The Studio shall not publish or transfer to third parties the source materials (multitrack, stems, mixes) received from the Client without the Client's written permission.
- DISPUTE RESOLUTION AND GOVERNING LAW
18.1. All disputes shall be resolved through good-faith negotiation. A mandatory pre-arbitration claim must be sent to the Studio's e-mail address; the response period is 14 calendar days.
18.2. If the parties fail to reach agreement, the dispute shall be submitted to:
— for Clients within the Russian Federation: the competent court at the Studio's location under Russian procedural law;
— for international Clients: arbitration under the Rules of the International Commercial Arbitration Court (ICAC) at the Chamber of Commerce and Industry of the Russian Federation, Moscow, conducted in English by a sole arbitrator. The arbitral award is final and binding.
18.3. This Agreement is governed by the substantive law of the Russian Federation, without regard to its conflict-of-law rules.
18.4. Nothing in this clause limits the right of either party to seek interim or injunctive relief in any court of competent jurisdiction to protect intellectual-property rights.
- FINAL PROVISIONS
19.1. All correspondence via e-mail and messengers (WhatsApp / Telegram / e-mail) relating to the discussion, approval, and performance of the order has the force of written documents and may be used as evidence.
19.2. If any provision of this Offer is held invalid or unenforceable, the remaining provisions remain in full force.
19.3. This Agreement constitutes the entire understanding between the parties and supersedes all prior discussions, negotiations, and representations.
19.4. The failure of either party to enforce any provision does not constitute a waiver of that provision.
19.5. The Studio may assign or subcontract its obligations under this Agreement without the Client's consent, provided the quality and terms remain unchanged. The Client may not assign their rights without the Studio's written consent.