- GENERAL PROVISIONS AND DEFINITIONS
1.1. This document constitutes a public offer (hereinafter — the "Offer") made by the recording studio SE:VER by Pavel Novikov and Mikhail Novikov (hereinafter — the "Studio," "Provider," "we," "us") to any individual or legal entity (hereinafter — the "Client," "you") to enter into an agreement for the provision of services related to the creation or rework of a music track / remix (hereinafter — the "Service") on the terms set forth below.
1.2. The Offer is publicly available at: https://severlabel.ru/oferta/en-production/.
1.3. Acceptance. By sending a written message via e-mail or messenger (WhatsApp, Telegram, or similar) containing the words "I agree," "I accept the Offer," "I accept the terms," or any equivalent expression of consent, in reply to a link provided by the Studio during the order discussion, the Client irrevocably accepts this Offer. From the moment the Studio receives such message, a binding agreement is deemed concluded (hereinafter — the "Agreement").
1.4. By accepting the Offer, the Client confirms that they have read, understood, and unconditionally agree to all terms herein.
1.5. The Studio reserves the right to amend the Offer. Amendments apply to orders accepted after the publication of the revised version.
1.6. Definitions used throughout this Offer:
— "Track" — the final music recording (track, remix, or rework) produced under the Agreement;
— "Brief" — the written description of the Client's requirements, agreed upon before payment;
— "Reference Track(s)" — up to two (2) existing recordings provided by the Client as a stylistic guide;
— "Delivery" — the transfer of the final Track to the Client;
— "Business Day" — any calendar day;
— "Revision" — a single round of corrections to the delivered Track.
- SUBJECT OF THE SERVICE
2.1. The Studio shall create a new music track / remix or rework the Client's existing material in accordance with the Brief and Reference Tracks agreed upon by the parties prior to payment.
2.2. The specific scope, genre, duration, and all other parameters of the Track shall be recorded in the parties' correspondence before payment and form an integral part of the order.
- REFERENCE TRACKS AND BRIEF
3.1. The Client shall provide no more than 2 (two) Reference Tracks together with a written description specifying which elements of those tracks the Client wishes to incorporate into their order.
3.2. Reference Tracks and the Brief are accepted by the Studio before work commences. More than two Reference Tracks will not be considered.
3.3. The approved Reference Tracks and Brief constitute the sole creative guideline for the Studio. The Studio is under no obligation to deviate from them or to replicate any third-party work not listed as a Reference Track.
- COST AND PAYMENT
4.1. The cost of the Service is agreed upon in correspondence before work begins and is confirmed in a message from the Studio.
4.2. Payment is made as 100 % (one hundred percent) prepayment.
4.3. Payment is made to the account details provided by the Studio during the order discussion.
4.4. The order is accepted for production only after the full amount has been received by the Studio.
4.5. All bank fees, payment-system charges, currency-conversion costs, and intermediary/correspondent-bank charges are borne by the Client.
4.6. The settlement currency is as agreed by the parties (default: EUR).
4.7. The Client is solely responsible for compliance with any tax, currency-control, or reporting obligations arising from the payment in their jurisdiction.
- TIMELINE
5.1. The start date of work is the later of:
(a) the date on which the 100 % prepayment is received;
(b) the date on which the Studio receives all necessary source materials and Reference Tracks.
5.2. The delivery period is 30 (thirty) calendar days from the start date.
5.3. Revisions, additional approvals, and delays caused by the Client are not counted within this period.
5.4. The Client shall not request intermediate results, drafts, progress updates, or work-in-progress previews before the expiry of the period stated in clause 5.2. Any such requests shall be declined.
- REVISIONS AND CORRECTIONS
6.1. The Service fee includes 3 (three) free Revisions of the final Track.
6.2. Free Revisions must not:
(a) alter the agreed Brief;
(b) deviate from the approved Reference Tracks;
(c) change the overall creative concept or idea of the Track.
6.3. The Studio shall review and implement each Revision within 7 (seven) calendar days of receiving the request. This period is not counted within the delivery period (clause 5.2).
6.4. Upon receiving the final mix / master, the Client has 7 (seven) calendar days to review it and request Revisions. If no request is received within 7 days, the order is deemed accepted and fully performed.
6.5. After the 7-day review period, any further requests are treated as a new order and charged in full.
6.6. Each Revision must be submitted as a single structured list of comments in one message or e-mail. Fragmenting one Revision into multiple sequential messages sent more than 48 hours apart is treated as separate Revisions.
- CHANGES CONSTITUTING A NEW ORDER
7.1. The following actions by the Client during production or at the approval stage constitute a new order and are charged in full as a separate project:
(a) replacement of previously approved Reference Tracks;
(b) material alteration of the Brief (materiality is determined by the Studio);
(c) change of the creative idea or concept of the Track.
7.2. In such cases, work under the original Brief is deemed completed, the prepayment is non-refundable, and the new scope of work is paid for separately.
- ADDITIONAL REVISIONS AND EXTRA SERVICES
8.1. Any Revisions beyond the three included (clause 6.1), as well as any changes not covered by clause 6.2, are charged at the rate of EUR 100 (one hundred euros) per 1 (one) hour of work.
8.2. Each additional Revision is quoted and approved by the Client before execution and is subject to 100 % prepayment.
8.3. A joint Zoom session (online consultation) is not included in the Service. If available, it is charged at EUR 100 per hour. Time-slot reservation and prepayment are arranged separately. The Studio reserves the right to decline a Zoom session due to actual workload.
- DELIVERY AND ACCEPTANCE
9.1. The final Track is delivered via a file-sharing service or download link in the format(s) agreed by the parties. Default formats: WAV 24-bit / 48 kHz and MP3 320 kbps.
9.2. The Studio is not obligated to deliver the DAW session file, individual stems, or alternative versions unless expressly agreed and paid for before work begins.
9.3. The Studio shall store the delivered files for 30 (thirty) calendar days after delivery. After this period the Studio assumes no responsibility for re-sending files.
- CANCELLATION AND REFUNDS
10.1. Once the 100 % prepayment has been received, the order cannot be cancelled by the Client. The prepayment is non-refundable.
10.2. If the Studio has not commenced work and is unable to perform the order for reasons beyond the Client's control, the prepayment is refunded in full within 14 (fourteen) calendar days.
10.3. Partial refunds are not made under any circumstances other than clause 10.2.
- INTELLECTUAL PROPERTY
11.1. Full exclusive rights to the Track transfer to the Client upon full payment and acceptance (or upon expiry of the 7-day review period under clause 6.4), unless otherwise agreed in writing.
11.2. Until the moment of transfer, the Client shall not publish, distribute, publicly perform, or commercially exploit the Track.
11.3. The Client warrants that all materials provided to the Studio (vocals, samples, lyrics, melodies, Reference Tracks) do not infringe any third-party intellectual-property rights. The Client bears sole liability for any breach of this warranty.
11.4. The Studio retains the right to use the Track (or excerpts thereof, not exceeding 30 seconds) in its portfolio, demo reels, and website unless the Client expressly prohibits this in writing at the time of accepting the Offer.
11.5. The transfer of rights under this Agreement is subject to the Berne Convention for the Protection of Literary and Artistic Works and applicable international treaties. Moral rights of the Studio's engineers (right of authorship, right to name) are preserved to the extent permitted by applicable law.
- CLIENT WARRANTIES AND RESPONSIBILITIES
12.1. The Client warrants that:
(a) they have the legal capacity and authority to enter into this Agreement;
(b) all materials provided are either original or properly licensed;
(c) the intended use of the Track does not violate any applicable law.
12.2. The Client shall provide source materials in the format and quality specified by the Studio. If the materials are technically deficient (clipping, excessive noise, compression artifacts, incorrect phasing), the Studio shall notify the Client but is not obligated to repair them. The delivery timeline shifts by the time needed to receive corrected files.
- LIMITATION OF LIABILITY AND PROTECTION AGAINST ABUSE
13.1. The Studio is not liable for the Client's subjective assessment of the creative result, provided the work has been performed in accordance with the agreed Brief and Reference Tracks.
13.2. The Studio's total aggregate liability under any claim is limited to the amount actually paid by the Client for the specific order. The Studio shall not be liable for lost profits, indirect, incidental, or consequential damages.
13.3. The Studio is not liable for delays caused by the Client's actions or inaction, communication failures, payment-system outages, or file-sharing service disruptions.
13.4. In the event of unfounded claims, threats, harassment, demands not provided for by this Offer, or attempts to pressure the Studio into providing additional free services or refunds beyond the terms hereof, the Studio reserves the right to:
(a) cease all communication;
(b) deem the order completed as of the date the final Track was delivered;
(c) refuse any further Revisions or interaction.
13.5. Repeated inquiries regarding the same Track after the order has been closed (after the 7-day acceptance period) are treated exclusively as a new order with full payment.
- FORCE MAJEURE
14.1. Neither party shall be liable for failure to perform due to circumstances beyond reasonable control, including but not limited to natural disasters, armed conflict, government sanctions, mass internet or communication shutdowns, acts of state authorities, and prolonged power outages. The performance period is extended by the duration of such circumstances.
- DATA PROTECTION
15.1. By accepting the Offer, the Client consents to the processing of their personal data (name, e-mail, phone number, messenger username) for the purpose of performing this Agreement.
15.2. For Clients located in the European Economic Area, personal data is processed in accordance with Regulation (EU) 2016/679 (GDPR). For Clients located in the Russian Federation, processing is governed by Federal Law No. 152-FZ of 27 July 2006.
15.3. Personal data is not disclosed to third parties except where required by law.
- CONFIDENTIALITY
16.1. The parties shall not disclose the content of correspondence, source materials, or order terms to third parties without the other party's written consent, except where required by law.
- DISPUTE RESOLUTION AND GOVERNING LAW
17.1. All disputes shall be resolved through good-faith negotiation. A mandatory pre-arbitration claim must be sent to the Studio's e-mail address; the response period is 14 calendar days.
17.2. If the parties fail to reach agreement, the dispute shall be submitted to:
— for Clients within the Russian Federation: the competent court at the Studio's location under Russian procedural law;
— for international Clients: arbitration under the Rules of the International Commercial Arbitration Court (ICAC) at the Chamber of Commerce and Industry of the Russian Federation, Moscow, conducted in English by a sole arbitrator. The arbitral award is final and binding.
17.3. This Agreement is governed by the substantive law of the Russian Federation, without regard to its conflict-of-law rules.
17.4. Nothing in this clause limits the right of either party to seek interim or injunctive relief in any court of competent jurisdiction to protect intellectual-property rights.
- FINAL PROVISIONS
18.1. All correspondence via e-mail and messengers (WhatsApp / Telegram / e-mail) relating to the discussion, approval, and performance of the order has the force of written documents and may be used as evidence.
18.2. If any provision of this Offer is held invalid or unenforceable, the remaining provisions remain in full force.
18.3. This Agreement constitutes the entire understanding between the parties and supersedes all prior discussions, negotiations, and representations.
18.4. The failure of either party to enforce any provision does not constitute a waiver of that provision.
18.5. The Studio may assign or subcontract its obligations under this Agreement without the Client's consent, provided the quality and terms remain unchanged. The Client may not assign their rights without the Studio's written consent.